Frequently asked questions
What size is right for me?
This is a tricky question, and the short answer is it depends! While our Regular size (10 inch x 10 inch) is most popular due to its smaller size and lower profile, individuals with larger hands or who perform activities with higher amounts of perspiration tend to prefer the larger set.
Why Bamboo fabric?
Bamboo fabric was chosen for its softness, hypoallergenic properties, absorbency and sustainability.
Is Dry in Stride made in the USA?
While some of the components originate overseas, each Dry in Stride towel set is manufactured, assembled, and shipped in the USA.
Can I mix and match sizes or colors?
At this time, each set includes 2 towels of the same size and color. We do not currently offer mix and matching of sizes or colors.
Do you have any other colors?
We are always evaluating products to add to our line. when new products are released, we offer subscribers early access before they are released to the public. Make sure to subscribe to be the first to know!
What is the best way to wash the towels?
Towels should be washed with like colors. Tumble dry low.
Do the towels shrink?
The towels have not been pre-washed. It is common for bamboo fabrics to experience shrinkage of up to 10% based on washing methods. Washing and drying in cooler temperature settings can reduce the amount of shrinkage.
When will my towels ship?
Towel are packaged and mailed within three business days of order placement. Towels are shipped via USPS First Class Mail and typically arrive in 3-7 business days.
When will my towels arrive?
Towels orders are typically shipped via USPS First Class mail. USPS orders typically arrive within 3-7 business days. All orders include a tracking number.
What is your return policy?
If for some reason you are unhappy with your purchase, simply contact us and let us know. We will gladly return any unused/unwashed towels within 30 days of purchase. Reach out to us via email atinfo@dryinstride.comfor additional information. Additional details regarding product returns can be found in the Refund Policy at the bottom of the page.
What is the Dry in Stride product warranty?
Dry in Stride guarantees that the goods and services sold are new and defect-free. Dry in Stride offers a six month warranty from the date of original purchase. During this period, Dry in Stride will repair or replace, at no charge, the product or part that proves to be defective as a result of normal use and maintenance. This warranty does not apply to, and no warranty remedy will be given for: modifications; abuse; excessive use; incorrect product use; improper washing, cleaning, and maintenance; or any other cause not directly arising from defects in materials or workmanship.
Still have questions?
Feel free to reach out on our Contact Us form if you have any other questions.